Shipping policy

Shipping Policy
At Elixir Hair, we take great care in preparing and delivering each wig with love and precision. Below you'll find all the details about our shipping process.
Processing Time
• Orders are processed within 2 to 5 business days after payment confirmation.
• Custom or pre-order wigs may require additional time; details will be provided at checkout or via email.

Shipping Methods & Delivery
• We ship worldwide using trusted carriers such as USPS, DHL, FedEx, or UPS.
• Delivery times vary by location:
• USA: 3-7 business days

International: 7-15 business days
• Tracking information will be emailed once your order is shipped

Packaging

• Each wig is carefully packaged to preserve its quality and beauty.
• Discreet packaging is available upon request.

Delays & Customs

• We are not responsible for delays caused by weather, customs, or carrier issues.
• International customers are responsible for any customs duties or import taxes.

Address Accuracy

Please ensure your shipping address is correct.
We are not liable for packages lost due to incorrect or incomplete addresses.